Microsoft has announced the end of support for Dynamics GP (Great Plains), creating a crucial juncture for businesses using this ERP (Enterprise Resource Planning) solution. If you’re unfamiliar with what this means, worry not! This comprehensive guide will break down everything you need to know about Dynamics GP’s end of support, your options moving forward, … Read more
In Microsoft Dynamics 365, opening a new record form with pre-filled data is a common requirement. With the introduction of the Xrm.Navigation.navigateTo method, developers can easily direct users to a new form while automatically filling specific fields with default values. This functionality streamlines data entry, improves user experience, and ensures consistency in records. In this … Read more
Understanding and Removing Contact and Customer Validation on Cases in Dynamics 365 In this increasingly digital world, Microsoft Dynamics 365 has rapidly become a vital tool for businesses to manage their relationships and services effectively. However, for beginners, the concept of contact and customer validation in Dynamics 365 cases can be challenging to grasp. This … Read more
Introduction to Associated Grid Control in Dynamics 365 In the ever-evolving landscape of enterprise solutions, Microsoft’s Dynamics 365 stands out as a versatile and robust platform designed to streamline business operations. Among its many components, the Associated Grid Control can seem particularly complex to beginners. This article aims to simplify this crucial feature, breaking down … Read more
Discover everything you need to know about the OptionSet Wrapper component in Dynamics 365. Learn how to use it to add color-coded choices, customize lead forms, and more. This comprehensive, beginner-friendly guide will help you get started! Understanding the OptionSet Wrapper Component in Dynamics 365 The OptionSet Wrapper component in Dynamics 365 offers a powerful … Read more
A Beginner’s Guide to Microsoft Dynamics 365 Customer Service Curious about Microsoft Dynamics 365 Customer Service but not sure where to start? This comprehensive guide is designed for beginners who want to understand how Microsoft Dynamics 365 can transform customer service. This solution is an all-in-one customer service platform that can revolutionize your business by … Read more
Embrace the Future of New Lead Qualification Experience in Dynamics 365 Sales Are you a sales professional eager to streamline your lead management process and convert more leads into loyal customers? Enter the new lead qualification experience in Dynamics 365 Sales, an innovative update designed to elevate your lead qualification game. In this comprehensive guide, … Read more
Introduction to New UX in Field Service Mobile In the rapidly evolving world of field services, staying on top of the latest technology can be a daunting task. Whether you’re a business owner, a field technician, or an IT professional, understanding the recent updates to the Field Service Mobile app is crucial. Microsoft has recently … Read more
Introduction : Create and Associate Folders in SharePoint Using Dynamics 365 Navigating the ins and outs of integrating Microsoft tools can seem challenging, especially when you’re just starting. If you’re attempting to understand how to Create and associate folders in SharePoint using Dynamics 365, you’re in the right place. This comprehensive guide demystifies the process, … Read more
Introduction to Empowering Customer Service with Copilot : A Beginner’s Guide to Smooth Set Up Copilot for Customer Service Imagine transforming your customer service team into a seamless, efficient, and ultra-responsive unit. Enter Copilot for Customer Service—a cutting-edge solution designed to elevate your customer service game. If you’re new to the concept of Copilot or … Read more