Microsoft Dynamics 365

Unlocking the Power of Recent and Pinned Records in Customer Service Workspace: A Comprehensive Beginner’s Guide 2024 0 (0)

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Recent and Pinned Records in Customer Service Workspace - Abhishek Dhoriya

A Beginner’s Guide to Recent and Pinned Records in Customer Service Workspace Customer service is the heartbeat of any business, and having the right tools to streamline this process is crucial. Microsoft’s Customer Service Workspace (CSW) offers an array of features designed to enhance efficiency and improve customer interaction. This comprehensive guide aims to introduce … Read more

Unleashing The Potential of Copilot in Dynamics 365 Commerce: An AI-powered Revolution in Retail 5 (1)

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Copilot in Dynamics 365 Commerce

Unleashing The Potential of Copilot in Dynamics 365 Commerce: An AI-powered Revolution in Retail Artificial Intelligence (AI) is setting new benchmarks in almost every industry. In the retail sector, it promises enhanced customer experiences, optimized operations, and efficient management. One innovation that’s getting a lot of attention is Copilot in Dynamics 365 Commerce. Intrigued? Let’s … Read more

A Comprehensive Beginner’s Guide : How to Set Up Copilot for Customer Service? 0 (0)

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How to Set Up Copilot for Customer Service - Abhishek Dhoriya

Introduction to Empowering Customer Service with Copilot : A Beginner’s Guide to Smooth Set Up Copilot for Customer Service Imagine transforming your customer service team into a seamless, efficient, and ultra-responsive unit. Enter Copilot for Customer Service—a cutting-edge solution designed to elevate your customer service game. If you’re new to the concept of Copilot or … Read more

Unlocking Success: How Microsoft Dynamics 365 Revolutionized G&J Pepsi’s Business Operations 0 (0)

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Microsoft Dynamics 365 G&J Pepsi Customer Success Story

Introduction: Revolutionizing Business with Microsoft Dynamics 365 Imagine boosting your company’s profitability by $30 million just by optimizing your business processes. Sounds impressive, right? This is precisely what G&J Pepsi managed to achieve with the help of Microsoft Dynamics 365, a suite of intelligent business applications. Whether you’re a beginner or looking to expand your … Read more

Unveiling Omni-channel Real-time Personalization with Dynamics 365 Customer Insights and Optimizely 0 (0)

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Omni-channel real-time personalization with Dynamics 365 Customer Insights and Optimizely - Abhishek Dhoriya

A Comprehensive Guide to Omni-Channel Real-Time Personalization with Dynamics 365 Customer Insights and Optimizely In today’s digital age, engaging customers with the right content at the right time is crucial. Omni-channel real-time personalization offers a robust solution to this challenge by delivering tailored experiences across various touchpoints. When combined with powerful tools like Dynamics 365 … Read more

Exploring Microsoft Dynamics 365 2024 Release Wave 2: New Features, AI Enhancements, and More! 5 (1)

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Microsoft Dynamics 365 2024 Release Wave 2 Plans for microsoft power platform

Unlocking the Future: Exploring 2024 Release Wave 2 of Microsoft Dynamics 365 and Power Platform 2024 is set to be an exhilarating year for Microsoft Dynamics 365 and the Power Platform. With a plethora of robust features, enhanced AI integrations, and the unveiling of Microsoft Copilot updates, this release promises to elevate your business efficiency … Read more

Enhanced Lookup Controls in Dynamics 365 – Quick Record Selection in Dynamics 365 / Model Driven Apps 0 (0)

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Enhanced Lookup Controls in Dynamics 365 by Abhishek Dhoriya

Enhanced Lookup Controls in Dynamics 365 Curious about how to select records quickly in Dynamics 365 using the enhanced lookup control features in Release Wave 2? You’ve come to the right place! In this in-depth guide, we’ll break down everything you need to know in simple, engaging terms, making it easy for beginners to understand … Read more

Understanding the End of Support for Dynamics 365 Project Service Automation 5 (1)

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End of Support for Dynamics 365 Project Service Automation - Abhishek Dhoriya

In the ever-evolving world of technology, changes are a constant. One such significant change is the end of support for Dynamics 365 Project Service Automation (PSA). If you’re new to this topic or just getting acquainted with Microsoft’s offerings, don’t worry—this article is designed to break everything down for you in plain, straightforward language. Here, … Read more

Mastering Schedule Board Navigation in Universal Resource Scheduling in Microsoft Dynamics 365: A Comprehensive Guide 0 (0)

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Schedule Board Navigation in Universal Resource Scheduling in Microsoft Dynamics 365

Navigating and optimizing the schedule board in Universal Resource Scheduling (URS) can seem complex, but this guide breaks it down into simple, manageable steps. Whether you’re new to Microsoft Dynamics 365 or a seasoned user, this detailed guide will make you a scheduling master in no time. Understanding Universal Resource Scheduling: Universal Resource Scheduling (URS) … Read more

The Ultimate Guide to Understanding Microsoft Dynamics 365 API Access Tokens for Beginners 5 (1)

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Microsoft Dynamics 365 API Access Tokens

Are you new to Microsoft Dynamics 365 and wondering how to get started with Microsoft Dynamics 365 API access tokens? You’ve come to the right place! This beginner-friendly guide will break down the complexities of Dynamics 365 API authentication into easy-to-understand segments. From OAuth 2.0 to Azure Active Directory, and using Postman for Dynamics 365 … Read more